The Privacy Policy and Personal Data Protection Policy applies to any type of data you submit through this website.

1. Your Personal Data

Personal Data We Collect From You

We collect and process, with your consent, some or all of the following types of data or information:
Data and information you provide when submitting a contact request or scheduling an appointment. This includes data and information you provide through the contact form, the appointment scheduling platform, and/or via email. The data and information you provide may include your full name, email address, phone number, and any accompanying notes or additional information.

How We Use Your Personal Data

Your personal data are collected and used in the course of our professional activities, which relate to the provision of mental health, psychotherapy, and counseling services.
Your personal data are not used for any purpose other than those described in this Privacy Policy and Personal Data Protection Policy. Under no circumstances do we transfer your personal data to third parties.
Legal Basis for Processing

The processing of your personal data is carried out on the basis of the legitimate interests of the business and is fully proportionate to your rights and interests.

2. Storage of Your Personal Data

Security

We take all necessary measures to ensure the protection of your personal data, including security measures against the loss of personal data and unauthorized access by third parties. Access to your personal data is restricted solely to authorized employees of the business, who are bound by duties of loyalty, confidentiality, and discretion. We also maintain procedures in the event of suspected or confirmed breaches of the security of your personal data. In such cases, you will be informed accordingly within 72 hours.

Unfortunately, the transmission of data over the internet is not completely secure. Although we take all reasonable measures to protect your personal data, we cannot guarantee the security of data transmitted from the moment you submit it until it is received by us. Therefore, the secure transmission of data is carried out at your own risk.

Data Storage

Your personal data are transmitted via secure connections and stored on secure servers. By submitting your personal data, you consent to their transfer to servers located outside the European Union.

Retention Period of Personal Data

Your personal data are retained for a period of two (2) years from the date of their submission. Your personal data are deleted if you submit a written request for their deletion to the following address: lekkatherapy@gmail.com

3. Your Rights

In accordance with the European General Data Protection Regulation (GDPR), you have a number of rights. These include:

• Access to your personal data.

• Request for the correction of errors, updating, or completion of your personal data.

• Deletion of your personal data.

• Receipt of your personal data in a structured, electronic format and transmission to third parties.

• Objection to the processing of your personal data for informational purposes.

• Objection to the continued processing of your personal data.

4. Complaints

We are available to address any questions or concerns you may have. However, the European General Data Protection Regulation (GDPR) gives you the right to lodge a complaint with the local data protection authority (Hellenic Data Protection Authority).

5. Contact

For any questions regarding this Policy, as well as for submitting requests falling within its scope, you may contact us at the following email address lekkatherapy@gmail.com